Samyak Mukherjee
Senior Technical Author @Experian
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WORK HISTORY
Senior Technical Author @Experian
Hyderabad, IN
Technical Writer
EDUCATION
Indian Institute of Aeronautics
Diploma of Education, Aircraft Maintenance Engineering (AME)
Singhania University
Bachelor of Science in Aircraft Maintenance Engineering (Bsc AME), Engineering
SKILLS
ABOUT SAMYAK MUKHERJEE
Technical Writer with expertise in API documentation, SaaS, and AI-driven content strategies. Skilled in creating clear, concise, and user-focused documentation across software, hardware, aviation, and rail domains.Certified in product, process, and technical documentation. Completed Lean Six Sigma Green Belt Certification through Experian’s EmPower programme, with a focus on process improvement, data analysis, and operational efficiency.Experienced in Agile and SAFe frameworks, with hands-on exposure to Doc-as-Code environments.Tools: Jira, Confluence, FrameMaker, MadCap Flare, Bitbucket, GitHub, Oxygen XML Author, MS Visio.Core strengths:API documentation and developer portalsSingle-sourcing and topic-based authoringStructured documentation using XML and DITAContext-sensitive help and modular content designAI integration in documentation workflows using LLMs, GenAI, and prompt engineeringPreviously served as onsite coordinator in Kingston, Canada, supporting global documentation initiatives and cross-functional teams.
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