Samuel W.
- Role
- Senior Solutions Architect at Accenture
- Location
- Brooklyn, NY, US
- LinkedIn followers
- 500 followers
About Samuel W.
Expert in Generative AI, FinOps, Data Analytics, and Automation | Bachelor of Applied…
Experience
Senior Solutions Architect
Sep 2021 — Present
As the SME for custom customer centered KPIs and user interviews my support has led to operational improvements resulting in in annual cost savings and a 45% improvement in experience KPIs in 2022 My efforts optimize operations for users of SaaS tools by quantifying product misalignment and service dissatisfaction. Architecting data pipelines and KPIs for a portfolio of products and teams, that provide continuous and precise insights that drive strategic, cost-effective product and operational improvements. Leveraging automated data workflows from varied data sources (Qualtrics, Azure, Workday, ServiceNow) Deploying statistical methods, NLP packages, KNN modeling and other common visualizations to extract and deliver insights The result of my work is happier users, and improved security for the organization
Education
University of Minnesota
Bachelor of Applied Science (BAS), Health Informatics
Skills
- Inspiration
- Healthcare Management
- Social Media
- Clinical Research
- Clinical Data Management
- Powerpoint
- Soccer Coaching
- Community Outreach
- Public Speaking
- Management
- Public Health
- Team Leadership
- Microsoft Word
- U.s. Health Insurance Portability and Accountability Act (Hipaa)
- Microsoft Excel
- Time Management
- Leadership
- Customer Service
- Microsoft Office
- Cad
- Teamwork
- Event Planning
- Problem Solving
- Research
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.