Sam Washington

Experience

1. Business Manager

   Kia Country of Savannah

   Nov 2018 — Present · Savannah, GA, US

   Offers vehicle financing and insurance to customers and provides them with a thorough explanation of aftermarket products and extended warranties and a complete explanation of manufacturer and dealership service procedures and policies. Works with customers to obtain financing through lenders on vehicle purchases in conformance with state and federal law. Prepares all state and federal documents regarding vehicle purchases in a timely manner and in accordance with established laws and procedures. Maintains good working relationships with lending institutions to secure competitive interest rates and financing programs. Works with the Sales team to ensure all new sales are referred to the F&I department and that the Sales team has information on finance and lease programs and understands the benefits of the dealership’s financing and extended service programs.Ensures 100% compliance with all state and federal laws and regulations. Performs other duties as assigned. Greeting client to effectively time transition from Sales to Finance. Determines client\'s financing needs based on a professional interview process. Educates client the value of these options and products and assist them to make the wisest and best decision. Processing finance transaction including lenders approval and timely funding. Ensures that all administrative processes are handled timely and in compliance with company policy. Ensuring clients satisfaction on every transaction and address it immediately if needed. Providing an exceptional client experience. Achieving targeted Sales and Finance departments\' goals. Finance manager performance is measured by achieving targeted Client Satisfaction Index and Targeted Sales and Finance goals. Follow all company policies and procedures. Demonstrates behaviors consistent with the Company\'s Values in all interactions with customers, co-workers and vendors.

Skills

• Crm
• Automobile
• Automotive
• Leasing
• Sales Operations
• Customer Retention
• Customer Service
• Pricing
• Sales
• Automotive Aftermarket
• Lead Generation
• Appraisals
• Best Price
• Cold Calling
• Trade Appraisal
• Account Management
• Business Development
• Strategic Planning
• Trade in Value
• Leasing Vs Buying
• International Sales
• How Much Car Can I Afford
• No Haggle Price
• Negotiation
• Vehicles
• New Car Vs Used Car
• Team Building
• Management
• Customer Satisfaction
• Direct Sales
• New Business Development
• Sales Presentations
• Retail
• B2b
• Leadership
• Price
• Sales Management
• Budgets
• Sales Process
• How Much Is My Car Worth