Samun Rasheed

Sales Advisor @EE

Lancaster, GB

Delivering exceptional customer service by handling inbound and outbound calls, resolving queries, and providing tailored solutions-Improved customer retention by providing tailored solutions that reduced cancellations and increased loyalty-Advising customers on EE mobile, broadband, and TV packages while promoting upgrades, add-ons, and new services-Collaborating with colleagues and team leaders to meet performance goals and contribute to overall business success-Managing objections with confidence and turning challenges into opportunities for sales growth.