Sam Munford
Process Manager, Transformation @John Lewis Partnership
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WORK HISTORY
Process Manager, Transformation @John Lewis Partnership
Hertfordshire, GB
EDUCATION
The John Henry Newman School, Stevenage
A Level
BCS, The Chartered Institute for IT
International Diploma in Business Analysis
University of Hertfordshire
BSc Hons
ABOUT SAM MUNFORD
Customer, value & efficiency focused Process Manager / Leader, best known for leading organisational transformation, end-to-end domain-wide Diagnostic activity, Process Improvement, Product Management, Business & Process Analysis and delivering automation as a strategic capability. 13+ years a ‘Partner’ at the John Lewis Partnership, with 15+ years experience across business process improvement / management, systems delivery, business transformation and robotic process automation (RPA) implementation within retail, including leading the John Lewis Partnership\'s automation programme 20••••21. Speaker at the Business Analysis Conference Europe 2019. Speaker at Blue Prism World 2020, 2021. Speaker & Coach for the British Council 20••••21.
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