Samuel Williams

About Samuel Williams

I am a collaborative designer with excellent interpersonal communication skills and an…

Experience

1. Human Services Specialist (Level i)

   Sacramento County

   Dec 2024 — Present · Sacramento County, CA, US

   Customer Interaction: Interviews clients in person or by phone to assist with application and declaration forms for eligibility decisions. Collects information on income, property, family dynamics, medical conditions, and other resources. Crisis Management: Works with clients from diverse socio-economic backgrounds, including those in crisis or with mental health and substance abuse challenges. Assesses immediate needs through active listening and observation, helping clients resolve issues. Eligibility Determination: Reviews applications for accuracy and apply rules to determine eligibility and benefit levels for public assistance programs. Monitors cases for re-determination, errors, or overpayments. Referrals: Identifies issues requiring specialized support and refers clients to resources such as mental health services, childcare, housing programs, and domestic abuse support. Prepare clients for referrals with necessary documentation. Self-Sufficiency Planning: Reviews clients\' backgrounds and collaborates on training, education, or employment plans. Identifies barriers to employment and refers to relevant programs or assessments. Tracks progress and provide status updates. Collaboration: Works with department staff (e.g, Social Workers, Workforce Coordinators) and external entities like community providers, schools, and colleges. Tracks clients\' attendance and progress in programs. Case Management: Maintains accurate case records, documenting client interactions and actions. Monitors compliance and reports issues. Investigates potential fraud and submits referrals as needed. Field Work: Assists clients with paperwork in diverse settings, including homes, medical facilities, or correctional facilities. Prepare reports, correspondence, and memoranda. Workshops and Projects: Facilitates orientations and workshops. Participates in special projects, case studies, and committees.Additional Duties: Performs other related tasks as assigned.

Education

• California State University-Sacramento

  Bachelor's degree, Design Studies

• Cosumnes River College

  Associate of Arts for Transfer - AAT, Communication and Media Studies