Samuel Stevens

Experience

1. Sales Coordinator

   Southworth

   Nov 2021 — Present

   Receive incoming inquiries from customers and distributors within territories to promote products and guide the customer to the proper piece of equipment for their application.• Coordinate with departments to quote special custom units to ensure the best product solution that meets the expectations of the customer.• Utilize CRM program (e.g, Salesforce) and other platforms to maintain accurate records of sales activities, customer interactions, and pipeline management.• Qualify incoming inquiries from new sales channel opportunities with Regional Sales Managers to expand sales base.• Manage any changes or status requests that may occur after the customer has placed their order.• Contact customers when appropriate to ensure that the unit is functioning properly, gauge customer satisfaction, and determine future requirements.