Samuel Shisso

About Samuel Shisso

I am an operations and process improvement leader with a passion for helping organizations run better, faster, and more efficiently. Over the past 7+ years, I’ve supported multi-unit businesses, large-scale launches, and turnaround operations by designing workflows, developing leaders, and improving throughput across high-volume environments.My career spans franchise consulting, operational excellence, and cross-functional project leadership. I’ve led 8–10 restaurant openings per quarter, improved profitability through data-driven systems, managed portfolios of 500+ clients, and coached teams of 100+ through change. Whether I’m redesigning processes, improving financial performance, or training leaders, I enjoy making people’s jobs easier and businesses more scalable.I thrive in roles where I can solve problems, build trust, and create clarity. I’m fueled by challenges that require analytical thinking, relationship-building, and a commitment to continuous improvement.Areas of strength:Operations Optimization | Process Improvement | Throughput Analysis | Workflow Design | Project Management (CAPM)| Multi-Unit Launch & Scale | Leadership Development | Cross-Functional Collaboration | KPI-Driven Decision Making | Change ManagementIf your team is focused on operational excellence, system design, or performance improvement—I’d love to connect.

Experience

1. Leadership Development Program

   Chick-fil-A Corporate Support Center

   Apr 2021 — Present

Education

• Miami University

  Bachelor of Arts, Public Administration

• Miami University

  Bachelor's degree, Public Administration

  2012 — 2017