Samuel Sexton
Top-Performing Team member - Customer Success Specialist @ Honeygrow | Tech Sales Trainee | Transitioning from Hospitality to SaaS Sales | Mechanical Engineering Student
- Role
- Customer Success Specialist at honeygrow
- Location
- Brooklyn, NY, US
- LinkedIn followers
- 500 followers
About Samuel Sexton
Results-driven sales professional with 3 years of B2B and B2C sales experience, driving…
Experience
Customer Success Specialist
Sep 2022 — Present
Official job title: Team Member at Honrygrow (fast-casual restaurant) – recognized for top performance in customer engagement, catering outreach, and upselling strategies. Played an integral role in a fast-paced team environment, responsible for food preparation, organizing workflows, and ensuring timely service. Key Achievements- Awarded \"Season’s Best\" for top performance in Q4 2024- Ranked 6th highest sales out of 42 locations by consistently meeting and exceeding sales targets through effective customer engagement and upselling strategies- Achieved the highest sales percentage (9.01%) due to successful sales efforts and event-driven strategies- Surpassed sales targets by 200% utilizing lead generation and upselling initiatives- Drove 60% of revenue by optimizing service efficiency and enhancing the customer experience.Responsibilities- Delivered exceptional customer service, fostering repeat business through effective relationship building- Analyzed customer behavior to refine sales strategies, leading to a 10% increase in customer satisfaction and higher premium product sales- Reduced lead time by 30%, allowing for more customer interactions, increased upselling opportunities, and higher sales conversions- Upsold premium items and drove loyalty app adoption through tailoredrecommendations, boosting customer satisfaction and profitability-Applied multitasking expertise and in-depth product knowledge to drive strategic recommendations, boosting sales volume- Developed leadership in training new team members on standard procedures, customer service, and best practices.
Education
City Tech, CUNY
Bachelor of Applied Science - BASc, Mechanical Engineering
CourseCareers
Certificate of Completion, Sales Development Rep Training
American Bartender's School
Certificate of Completion
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.