Samuel Paneto

About Samuel Paneto

I\'ve built my career around one guiding principle: every claim is an opportunity to…

Experience

1. Property Claims Manager

   Quincy Mutual Group

   Aug 2021 — Present

   Oversaw independent adjusters handling severe commercial losses, ensuring timely and accurate resolution of claims.• Managed a team of examiners responsible for both commercial and personal claims, providing guidance and support in complex cases.• Led the development and refinement of KPIs to monitor and enhance team and departmental performance.• Conducted in-depth data analysis on severe loss trends, providing strategic insights to senior leadership.• Developed and maintained dashboards for tracking key metrics, facilitating data-driven decision-making.• Provided actionable recommendations to optimize claims handling processes, improving efficiency and accuracy.• Facilitated quarterly and annual performance reviews, aligning team objectives with strategic goals.• Directed continuous training and professional development for the property team.• Assisted in the onboarding and training of new team members.• Collaborated with claims leadership on cross-departmental initiatives for complex claims.• Compiled and submitted claims data to regulatory and insurance organizations

Education

• D'Amore-McKim School of Business at Northeastern University

  Master of Business Administration - MBA

• Tolman High School

  Diploma

  1997 — 2001

• Southern New Hampshire University

  Bachelor of Science - BS, Business Administration

Skills

• Subrogation
• Microsoft Excel
• Liability
• Timely Decision Making
• Insurance Adjusting
• Xactimate
• Property Claims
• Claim Investigation
• Property & Casualty Insurance
• Claims Management
• Management
• Microsoft Word
• Vedder Estimating Wizard
• Training
• General Insurance
• Casualty
• Property Damage
• Water Damage
• Time Management
• Insurance
• Communication Skills
• Mold
• Mold Remediation
• Underwriting
• Claim
• Outlook