Samuel Neylon

Branch Experience Manager @Redwood Credit Union

Working together to create a work environment that is built on service and trust. Proactively working alongside local organizations that care about making our community a better place- Helping to create a service-oriented, value-based, and Member-centered culture that helps everyone thrive- Cultivating a supporting workplace that serves to provide each Team Member with opportunities to learn and grow in meaningful ways every day- Coaching and mentoring Team Members to help them achieve personal and professional growth- Create strong partnerships across business lines to help manifest meaningful and reciprocal relationships to best service Members- Oversee branch operations to ensure proper procedures are being followed, and Team Members are properly trained and taking all steps to mitigate risks- Creating a culture of transparent communication geared toward everyone helping each other get better and helping to better service our Members- Creating a culture that values and promotes Diversity, Equity, and Inclusion within everything that we do each and every day- To be a trusted advisor and advocate for Members and Team Members while supporting their wants, needs, and goals- Strategic planning with Senior Leadership and Team Members to continually get better and to serve the best interests of Members, Team Members and Communities.