Samuel McKamey
Senior Product Owner | Leading Digital Transformation and Data-Driven Operations at Builders FirstSource
- Role
- Senior Product Owner, Salesforce at Builders FirstSource
- Location
- Clarksville, TN, US
- LinkedIn followers
- 500 followers
About Samuel McKamey
I build teams that win. Over 23 years leading people across aviation, technology, and…
Experience
Senior Product Owner, Salesforce
Jan 2023 — Present · Dallas, TX, US
As the Lead Product Owner at Builders FirstSource, I am responsible for the strategic direction, development, and optimization of the enterprise Salesforce platform supporting over 5,500 sales representatives, managers, and executives. I oversee the end-to-end management of Salesforce solutions—including Sales Cloud, Service Cloud, Marketing Cloud, and Account Engagement (Pardot)—while serving as the voice of the customer to champion user-centered design, streamline operations, and drive continuous improvement across the organization.• Led the successful delivery of CRMA analytics dashboards and sales planning functionality to 1,800 Outside Sales Representatives, enhancing data-driven decision-making and sales forecasting capabilities.• Led the successful delivery of third-party proprietary tool integrations with Salesforce to enhance functionality and user experience within an existing customer portal, improving platform efficiency and customer self-service capabilities.• Led the delivery of multiple applications and custom functionalities, streamlining processes and significantly improving operational efficiency.• Lead bi-weekly delivery of Salesforce enhancements, driving continuous product improvement and ensuring an agile, customer-centric platform.• Facilitate sprint planning, backlog grooming, and stakeholder demos to keep teams aligned and engaged.• Manage cross-cloud Salesforce implementation including Sales Cloud, Service Cloud, Marketing Cloud, and Account Engagement (Pardot)• Support governance and documentation across all Salesforce enhancements, contributing to platform stability and scalability.• Tools & Tech: Salesforce, JIRA, Agile/Scrum, Microsoft Teams, ServiceNow
Education
Embry-Riddle Aeronautical University
Associate of Science - AS
2017 — 2018
Penn State University
Bachelor of Science - BS
2025 — 2027
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