Samuel Chao
Senior HR Business Partner at Sound Transit
- Role
- Senior Human Resources Business Partner at Sound Transit
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Samuel Chao
Results driven, people oriented Human Resources Business Partner with over 11 years of experience partnering with executive leadership across Tech, Construction and Engineering industries. An innovative HR leader translating executive vision to tangible programs, known for scaling long-term people strategies through transparency, data driven decision making, and purposeful employee engagement.
Experience
Senior Human Resources Business Partner
May 2023 — Present · Seattle, WA, US
Executive Partnership: Primary HR Partner supporting the CFO, CDEIO, CHRO, Chief Passenger Experience Officer and Chief Expansion Officer (Construction Engineering) including Chiefs of Staff to execute people strategy.• People Plan Execution: Creating independent department business summaries to forecast headcount, critical roles and succession planning for knowledge transfers. Compile organizational themes for CEO awareness with recommended metrics to determine success measures.• Performance Management: Develop KPI’s for people managers to objectively assess performance and data-driven metrics to support employee growth. Partner with Employee Enablement to create individualized performance coaching and performance improvement plans. Execute performance calibration with DEI audit.• Organizational Design (OD): Re-leveling within job families with specific career path development. Remove duplication of roles and reduction of nested positions. Improve Span of Control of people leaders.• Employee Relations: Partner with Employee Enablement to conduct investigations, review with legal and other stakeholders to assess risk through DEI lens.• Employee Engagement: Execute Sound Transit’s employee engagement survey and present aggregate results to department leaders and ICs to develop engagement goals and host transparent discussions.• Program Management: Primary stakeholder in integrating new performance management practices including the selection of future-state performance/talent management software. Lead change management process upon selection and testing.• HR Consultation: Day-to-day HR consultation supporting 400+ employees (1/3 of ST Agency) regarding the application of policies, programs and procedures, emergency responder for passenger experience (24/7 on-call) and timely responses to urgent public record requests.
Education
University of Washington
Communications, Public Speaking
2011 — 2015
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