Samuel Banks

Area Manager @Amazon

Chicago, IL, US

Supervise, coach, and develop a team of 84 high-performing associates by assigning duties, coordinating workloads, monitoring performance, and providing constructive feedback• Develop and implement operational plans to ensure efficient and effective operations across all departments• Enforce quality and safety standards throughout fulfillment center by providing training on company policies and procedures, monitoring associates’ compliance, and applying appropriate corrective actions as needed • Achieve financial objectives by reviewing quarterly budget, analyzing variances between projected and actuals, and determining root causes for any discrepancies• Design, plan, and implement education and outreach projects as a diversity, equity, and inclusion lead to improve workplace relationships, foster discussions, and increase awareness• Developed and implemented training program for Process Assistants that enhanced their skill sets which led to increased production throughout site in Q3 & Q4 of 2022

Northern Illinois University

Liberal Arts