Samuel Appel

WORK HISTORY

EDUCATION

ABOUT SAMUEL APPEL

I am a seasoned professional with 10+ years of business development and customer success experience in diverse sectors. Recognized for demonstrating a natural aptitude for culture design, as well as for needs assessment and client relations, I have a verifiable history of contributing directly to company growth and expansion throughout my career. As such, I have consistently exceeded revenue and performance goals, and I am adept at achieving maximum client satisfaction with minimal obstacles. Professional focal points include business administration, engagement strategies, team development, customer education, best practices, and decision making. Delivering superior administration on the latter areas of expertise requires the utilization of effective communication and prioritization skills, as well as business acumen, process enhancement, project management, and resource management to support efficiency and maximum returns. Currently I work with Wilson Language Training providing literacy tools for K-12 schools. Previously I worked at ClearCompany Talent Management on the Customer Success Team assisting 120+ clients with usage of an Application Tracking System, onboarding solution, and performance management tools. Prior to ClearCompany I was a Senior Client Success Coordinator with Sonic Boom Wellness. Under my leadership, I identified and delineated requirements for 16 key clients while developing and implementing effective strategies and solutions for a tailored wellness rewards system, health data tracking, and communication technology. I also supported the finalization of multiple-year renewals for clients offering attractive upsells and incentives. In addition, I liaised with senior leadership, stakeholders, and cross-functional teams to ensure the company’s client support structure is driving the business forward with minimal expenditures.Colleagues describe me as a progressive, driven, down-to-earth, business and managerial expert who can be relied on to offer superior solutions that deliver profitable results on time and under budget.