Sam Girard
Global Senior Executive. Results-driven with a focus on customer outcomes through digital adoption, implementation, innovation, and insight.
- Role
- Vice President of Customer Success at Angi Energy
- Location
- Kenosha, WI, US
- LinkedIn followers
- 500 followers
About Sam Girard
Samuel A. Girard served as the Vice President of Integrated Service Delivery for Johnson Controls. This new division integrated service delivery, advanced analytics and machine learning for Open Blue connected devices. This global team monitored over 15K chillers and buildings and provided insight and diagnostics as a foundation for the Smart Building. Prior to this role, Sam served as the Vice President of Customer Success for Johnson Controls. He partnered with the entire JCI organization to drive successful outcomes for all JCI customers. Sam accelerated adoption and growth of JCI Digital by demonstrating value and developing senior-level relationships within our broad customer base. He is a strategic partner with JCI customers and carefully listens to their needs, evangelizing for those needs inside the organization and delivering exceptional customer experiences to make and keep happy customers for all of JCI’s offerings. He is the internal champion of the Digital portfolio and orchestrated cross-functional efforts between marketing, sales, product and tech to deliver market-leading products. Sam serves as an interface between JCI and JCI’s top customers. He also served as the executive sponsor for JCI strategic clients and developing long-term top-to-top relationships.Sam spent over 20 years with IBM serving on the Global Business Services Leadership Team as a Senior Client Partner as well as in numerous leadership roles. He was the Executive Sponsor for the Bee School, which was an innovative accelerated learning approach for Senior Consultants. Sam also spent time in the Healthcare/Life-sciences, Distribution, and Industrial sectors throughout his career, at the intersection of client service, innovation and talent.Sam spent over 11 years in the United States Army Reserve retiring as a Captain. During his time in the reserves, Captain Girard held numerous leadership roles at the operational, Brigade and Command and General Staff levels of the Army Reserve. Captain Girard received the Draper Leadership Award. He is a graduate of the Armor School at Fort Knox.Mr. Girard received his Executive MBA from Loyola University in Chicago and a Bachelor of Arts from the University of Wisconsin-Whitewater.
Experience
Vice President of Customer Success
Feb 2025 — Present · Janesville, WI, US
Responsible for the SUCCESS of all of our ANGI Customers globally. This includes testing, commissioning, services, parts and the end to end delivery of the \"ANGI experience\" post-sales. I work with a team of global experts in the alternative fuels industry serving our customers who have large fleets designed to \"make the world a better place.\"
Education
Quinlan School of Business, Loyola University Chicago
Executive MBA
University of Wisconsin-Whitewater
BA
1985 — 1989
Skills
- Business Process Improvement
- Outsourcing
- Business Intelligence
- Cross-Functional Team Leadership
- Management Consulting
- Business Transformation
- Enterprise Software
- IT Strategy
- Business Process
- Program Management
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