Samson She
Sr IT Analyst @Deloitte
Toronto, ON, CA
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jan 2021 — Present
Sr IT Analyst @Deloitte
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CA
SKILLS
Customer ServiceSharepointTestingCustomer Relationship Management (Crm)Project ManagementCrmPhotoshopTeam ManagementService-Now.comTechnical SupportBusiness Process ImprovementSoftware DevelopmentManagementAccess Control ManagementActive DirectoryUnixAnalysisCrestronSoftware DocumentationProcess ImprovementPl/SqlDatabasesBusiness ProcessSalesforce.comCross-Functional Team LeadershipQuality AssuranceTime ManagementProduct ManagementTroubleshootingDigital PhotographySqlSkypeIntegrationAccessProgram ManagementProj
ABOUT SAMSON SHE
IT professional with over a decade of experience in support services and conferencing solutions, specializing in Microsoft environments, audiovisual systems, and enterprise technologies. Proven track record in supporting high-volume meetings and webinars, delivering seamless user experiences, and mentoring team members. Strong troubleshooting, installation, and configuration skills; detail-oriented, highly organized, and effective both independently and in team settings.
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