Samson Daramola
- Role
- Network Operations Center Technician at Granite Telecommunications
- Location
- Pawtucket, RI, US
- LinkedIn followers
- 500 followers
Experience
Network Operations Center Technician
Sep 2023 — Present
Remotely troubleshoot managed service-related issues on support calls with Granite customers and/or field technicians. Assist with the implementation and onboarding of innovative security and networking products, including in-house designed hardware solutions based on industry best practices. Professionally, accurately, and efficiently handle customer requests including technical and nontechnical inquiries for areas falling within your chosen scope of specialty (networking, security, application support). Work with industry leader partners (Fortinet, Cisco, VMWare, etc.) on the support and implementation of device configuration for nationwide networks. Refine and improve personal technical capabilities in enterprise networking, network security, and unified voice application support to contribute to the company mission at a higher level of expertise. Manage a personal ticket queue to ensure timely resolution of ongoing tasks. Collaborate with internal workflow specialists and NOC senior staff to ensure a high level of visibility and efficiency in personal day-to-day operations.
Education
Rhode Island College
Computer Information System/ Minor in Cyber Security
2018 — 2022
CourseCareers
vocational certificate, Information Technology
St Raphael Academy
High School Diploma
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.