Samrudhi Bhanage
*
- Role
- Key Account Manager at SmartQ
- Location
- Pune City, MH, IN
- LinkedIn followers
- 500 followers
About Samrudhi Bhanage
Hospitality Professional | Food & Beverage Management | Client RelationsWith over 7 years of diverse experience in the food and beverage industry, I have successfully held leadership roles such as Unit Manager, Cafe Manager, and Assistant Food & Beverage Manager. Throughout my career, I have demonstrated a strong ability to lead teams, manage daily operations, and consistently deliver outstanding customer and client satisfaction.I possess expertise in catering management, client relations, and operational excellence, complemented by my certification in Catering and Food Safety from FSSAI Publication. This reflects my commitment to upholding the highest standards of hygiene, safety, and service quality.Passionate about hospitality, I strive to create memorable dining experiences and ensure seamless service delivery, contributing to both guest satisfaction and business success.
Experience
Key Account Manager
Sep 2025 — Present · Hyderabad, IN
Managing B2B enterprise accounts within a cafeteria aggregator model, driving stakeholder engagement, SLA adherence, operational excellence, and revenue growth. Overseeing end-to-end cafeteria operations, vendor governance, QBRs, and data-driven performance improvements while ensuring high client satisfaction and retention.
Education
Maharashtra State Institute of Hotel Management & Catering Technology (Degree), Pune
Bachelor's of Hotel Management , Hotel, Motel, and Restaurant Management
2017 — 2020
Bharatiya Vidya Bhavan's
School
2005 — 2015
Suryadatta Institute of Management and Mass Communication
Commerce, Junior college
2015 — 2017
Playpen Nursery School
Kindergarten, School
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