Samrendra N.

About Samrendra N.

I am a Senior Technical Program Manager with 15+ years of experience leading high-visibility, cross-organizational programs in Payments, Fintech, Analytics, and Enterprise Platforms. I help organizations solve complex technical and operational challenges, improve reliability at scale, standardize processes, and unlock cost efficiencies — with ₹100+ Cr in documented annualized impact.My strengths include:• Driving platform reliability and global rollouts• Building FinOps governance, cost transparency & reporting frameworks• Leading API integrations and vendor onboarding at scale• Partnering with engineering, product, finance and business teams to align on delivery outcomesI thrive in environments where data, structure, and collaboration are core to success, and I enjoy mentoring teams to adopt best practices in agile delivery and operational excellence.

Experience

1. Senior Program Manager

   Porter

   Jul 2022 — Present · Mumbai, IN

   Led a platform reliability program that improved transaction success by 5.5% via dashboards, KPIs & escalation mechanisms.• Designed & implemented a FinOps governance framework with tooling and reporting that improved cloud cost transparency.• Drove a cost reduction initiative that halved variable cost per order via automated bot workflows and SOP redesign.• Reduced SMS cost per order by 70% through vendor redesign and architectural changes.• Managed vendor onboarding and integration programs with clear SLAs, risk plans, and production governance.

Education

• Indian Institute of Technology, Kanpur

  Bachelor of Technology - BTech, Mechanical Engineering