Sameer Relan

About Sameer Relan

I am a director of service delivery at Rackspace Technology, a leading provider of multicloud solutions and managed services. With over 18 years of experience in IT service delivery, project management, and cloud infrastructure, I lead the India operations for managed and professional servicers, supporting global customers on various technologies and platforms.My core competencies include private cloud infrastructure, ITIL, and project management. I have successfully managed and delivered multiple complex and large-scale projects, achieving high levels of customer satisfaction, operational efficiency, and team performance. I have also received recognition and awards for my leadership, innovation, and excellence, such as the Best Program Manager, SAP in 2018 and the Next100 Future CIOs Award in 2023. I am passionate about solving challenges, taking initiatives, and thinking out of the box, while collaborating and empowering my team and stakeholders.

Experience

1. Director - Solutions Delivery

   Rackspace Technology

   Oct 2025 — Present · IN

   Senior leadership role responsible for end-to-end solutions delivery across complex, multi-team technical environments, spanning both regional and global organizations.Leads technical delivery across:Managed Services technical teamsProfessional Services technical teams Strategic Datacenter MigrationsEOL Migration FactoryInternal Product & Services Infrastructure — build, support, and governanceInternal Account ManagementThe role focuses on bridging solution deployment and migration execution, aligning delivery models across teams, and enabling scalable, repeatable outcomes for customers. Emphasis on transformation programs, lifecycle optimization, cross-functional orchestration, and reducing delivery friction at scale.

Education

• Don Bosco University

  Computer Sciences

Skills

• Bpo
• Service Delivery
• Technical Support
• Bmc Remedy
• Windows Server
• Vmware Esx
• Virtual Private Network (Vpn)
• Production Schedules
• Help Desk Support
• Cloud Computing
• Project Management
• Operating Systems
• Training
• Data Center
• IT Service Management
• Itil Certified
• Incident Management
• Networking
• Document Review
• Itil V3 Certified
• Vpn
• Document Drafting
• Business Process Improvement
• Service Management
• Managed Services
• Itil
• Team Management
• Enterprise IT Infrastructure
• Management