Samrat Mitra

About Samrat Mitra

I am an HR professional with 18+ years of expertise in driving strategy, strengthening talent development, and leading change management to enhance workforce effectiveness and business performance. My strengths include problem-solving, conflict resolution, and stakeholder management. I have led strategic People & Culture initiatives—including talent acquisition, performance management, and succession planning—to drive organizational growth and workforce transformation.As an HR Business Partner, I have collaborated closely with sales, technology, and corporate teams, overseeing a workforce of 500+ employees. With experience in a global matrix organization, I navigate complex reporting structures, partner with stakeholders and teams across geographies, and drive HR strategies that align with diverse cultures.Over the past 7+ years at Pearson, I have led strategic HR initiatives in talent acquisition, workforce planning, and organizational effectiveness. I have recruited leadership talent, advised senior leaders, and aligned HR strategies with business goals. I have designed assessment centers for data-driven hiring, managed organizational restructuring, and conducted role-fit and performance discussions. My expertise includes implementing performance management systems, overseeing country-wide employee engagement, and driving global HR initiatives with localized execution. I have also led employee relations efforts, including investigations, grievance resolution, and performance management, fostering a high-performance culture while ensuring compliance.With over 10 years at Baxter, I held key roles in Global Talent Acquisition, HR Operations, and Workforce Planning within the Global HR Capability Center (GCC) and Commercial Organization. I began as a Sourcing Expert, supporting US and APAC hiring, before transitioning to lead pan-India recruitment for critical sales and commercial roles. As Team Lead – HR Capability Center, I drove talent strategy execution, process optimization, and global stakeholder collaboration, ensuring efficient HR transitions, system implementations, and workforce analytics.

Experience

1. Deputy General Manager Human Resources

   Pearson

   Feb 2020 — Present · Noida, IN

   Provide consulting and business partnering support to technology and sales leadership and business line managers in people matters• Developed a Trusted Advisor relationship with key leaders at multiple levels within the technology and sales group. The role includes coaching and influencing key stake holders to make decisions that are compatible with best practices• Influence, drive and control delivery of HR services to business, through CoEs of recruitment, employee shared services, learning function, compensation and benefits, statutory and compliance services• Lead talent management, performance management, development, engagement and retention strategies for technology and sales teams• Counselled and Trained employees for performance and capability building in conformance with goals• Interact with teams and individuals as part of formal/ informal groups so as to feel the pulse of the organization and bring about changes/ improvements• Act as Pearson Culture Ambassador and communicate and strengthen awareness of Pearson policies, practices

Education

• Symbiosis Center for Distance Learning

  Post Graduate Diploma in Business Administration, Human Resource

  2006 — 2008

• Annamalai University

  M.H.R.M, Human Resource Management

  2004 — 2006

• Delhi University

  Bachelor's degree, Labor and Industrial Relations

  2001 — 2004