Samrat Gujar
Customer Support Associate | U.S. Process | Inbound & Outbound Calls | Payment Collection & Verification
- Role
- Customer Support Associate at First Credit Services Inc.
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Samrat Gujar
I love my job and I am always trying to prove myself with my work not because I think I need to but because I want to.
Experience
Customer Support Associate
Aug 2025 — Present · Thane, IN
1) Handle inbound and outbound calls with U.S. customers under the Credit One Bank process.2) Collect and process minimum due payments while ensuring customer satisfaction.3) Maintain high accuracy in verifying account details and payment authorisations.4) Meet daily and monthly collection targets with strong communication skills.5) Follow compliance and internal guidelines while maintaining professional call quality.
Education
PVG
I have learn Languages like C, C++, and java, Oracle and Other coding Including the Macro
2009 — 2012
Shree narayan guru high school
Bachelor of Science (BSc), Computer Science
1995 — 2005
Skills
- Talent Acquisition
- Teamwork
- Team Management
- Design Guidelines
- Management
- Sql
- Powerpoint
- Microsoft Excel
- Leadership
- Performance Management
- Microsoft Office
- Perfect Pitch
- Microsoft Word
- Macro
- Customer Service
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