Samraj Samuel

About Samraj Samuel

I am a healthcare operations professional with over a decade of experience supporting cardiology and value-based care environments. My background includes physician practice management, clinical workflow optimization, regulatory compliance, and patient engagement within outpatient medical settings.Throughout my career, I have worked closely with physicians, clinical teams, and administrative staff to improve documentation accuracy, streamline workflows, and support care delivery aligned with CMS and Medicare guidelines. I have extensive experience with electronic health record systems, HIPAA compliance, and patient communication processes.My work has centered around strengthening operational systems that enable providers to focus on delivering high-quality patient care while improving efficiency and outcomes.

Experience

1. Senior Provider Relations Advocate

   WellMed Medical Management

   Dec 2022 — Present · Houston, TX, US

   WellMed Medical Management is a health care delivery company in Texas, Florida and New Mexico. Founded in 1990, the vision of our physician-led company is to change the face of health care delivery for the nation. WellMed is a group of more than staff and contracted clinicians delivering quality health care to more than patients. Through the WellMed Care Model, we specialize in helping our patients stay healthy by providing the care they need from doctors who care about them. We partner with multiple Medicare Advantage Health Plans and other health plans in Texas, Florida and New Mexico.The Senior Provider Relations Advocate is responsible for the full range of Behavioral Health provider relations and service interactions within UnitedHealth Group, including working on end-to-end provider claim and call quality, ease of use of physician portal and future service enhancements, and training & development of external provider education programs. Senior Provider Relations Advocates design and implement programs to build and nurture positive relationships between the health plan, providers (physician, hospital, ancillary, etc.), and practice managers. Responsibilities also include directing and implementing strategies relating to the development and management of a Behavioral Health provider network, identifying gaps in network composition and services to assist the network contracting and development staff in prioritizing contracting needs, and may also be involved in identifying and remediating operational short-falls and researching and remediating claims.Primary Responsibilities:Assess and interpret provider needs and requirements.Identify solutions to non-standard requests and problems.Solve moderately complex problems and/or conduct moderately complex analyses.Work with minimal guidance; seek guidance on only the most complex tasks.Translate concepts into practice.Provide explanations and information to others on difficult issues.

Education

• St.Edward's University

  Bachelor of Business Administration (BBA), Finance, Marketing, Entrepreneurship, Business Administration & Minor in Biology

Skills

• Public Relations
• Customer Service
• Commitment to Customer Service
• Leadership
• Advertising
• Retail Banking
• Online Marketing
• Marketing
• Public Speaking
• Sports Management
• Team-Oriented Environment
• Sports
• Event Planning
• Time Management
• Salesforce.com
• Social Media
• Sports Marketing
• Microsoft Word
• Team Leadership
• Financial Analysis
• Event Management
• Bilingual in English, and Spanish
• Blogging
• Account Management
• Retail
• Selling
• People-Oriented
• Management
• Team Building
• E-Clinical Works
• Sports Retail
• Cold Calling
• Training
• Customer Satisfaction
• Marketing Communications
• Facebook
• Inventory Management
• Coaching
• Spanish
• Microsoft Excel