Samraiz Tejani

About Samraiz Tejani

With 5+ years of professional experience, I am a Deputy Manager, at Kuehne+Nagel. In my current role, I lead a team of seven members and work collaboratively with stakeholders to identify and resolve performance gaps. I have implemented proactive measures to ensure timely closure of files, early recognition of GP, and improved auto closing rates. I have also conducted routine audits on closed files, ensured timely and accurate intercompany billing, and systematically reviewed and reduced the minimum provision for bad debts and write-offs. In my previous role, I have provided end-users with clarification on process and operational systems, identified improvement opportunities in operational systems, and assessed changes proposed by end-users to create or review change requests with the global team. I have also been responsible for UAT, the development of new automation, and have worked as a consultant in robotic process automation. With my expertise in business intelligence SAP reporting, I have implemented new processes and setups within the organization for top customers. I am experienced in working with specialized tools such as Atlassian Jira, Confluence, Wiki, Zen desk, and Tableau.

Experience

1. Senior Product Analyst

   DP World

   Feb 2024 — Present · Bengaluru, IN

Education

• Bharati Vidyapeeth

  Bachelor of Computer Application , Computer Programming/Programmer, General

  2012 — 2015

• Pillai Institute of Management Studies and Research

  Master of Management Studies - Operations, Business Administration, Management and Operations

  2015 — 2017