Sam P.

Military Spouse | Extroverted Introvert | International Keynote Speaker | Engaging Audiences, Inspiring Change

Role
Customer Success Manager at SailPoint
Location
Austin, TX, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Sam P.

Growing up, I learned to be successful you had to do certain things: go to school; get good grades; graduate; go to college; get a degree; get a job with benefits and work that job for a good forty years to retire and live happily ever after. I did that. Four years into working my job after graduation, I decided to relocate to Florida. I found, the job situation wasn\'t forgiving. I found myself without a job, struggling, frustrated. I did what I was told. I did what everyone said to be successful. Why am I not successful? I found out, social media can help me bypass the applicant tracking system. I can bypass all the rigmarole of applying to hundreds of jobs. I found out, I can control my own career security by putting myself out there, showcasing my talent, value, character, who I am. Also, building relationships to the point people know me well enough to recommend me when opportunities arise. I don\'t have to chase after jobs. Jobs and opportunities chase after me. This is why I speak to the social media savvy. I speak to you who are just like me, frustrated with the inefficiencies of today\'s job search. Ready for something different. Teaching you to use social media, that thing in the palm of your hand every day, in a way your voice is heard, who you are is understood and people know you bring value. Getting to the point, people know you so well they give you opportunities. You don\'t have to go after them, they come after you. Thus, you achieve career security. I\'m passionate about sharing my message with students, career seekers, active duty & transitioning military, veterans and military spouses. Does my message resonate with you? Do you want me to speak to your group? If you answered yes to either question, put time on my calendar. https://bit.ly/Talk2Sam Specialties: Keynote Speaking, Workshop Facilitation, Corporate Training, Relationship Building, Extroverted Introvert

Experience

  1. Customer Success Manager

    SailPoint

    Jan 2021 — Present · Austin, TX, US

    Manage B2B enterprise customers worth $10.2 million annual recurring revenue. • Collaborate with Sales, Product Management, & Services to ensure customer satisfaction, product adoption and retention. • Identify new opportunities to increase annual recurring revenue through product upsells and cross sells. • Lead Executive Business Reviews involving Director, Vice President, and C-level leadership. • Provide process improvement for global team by creating how-to instructional videos. • Serve as a mentor to new hires and colleagues

Education

  • New Jersey Institute of Technology

    Six Sigma & Project Management Training

  • Temple University

    Bachelor's Degree, Chemistry

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Sam P. — Customer Success Manager at SailPoint in Austin, TX, US | Unifers