Simon Amoruso
Senior Quality & Team Manager E-commerce Online Retail IT Saas Projects - Italian Market @yoummday
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WORK HISTORY
Senior Quality & Team Manager E-commerce Online Retail IT Saas Projects - Italian Market @yoummday
In my current role, I have been responsible for the successful integration of the Italian market into the company’s existing structures. This strategically important project involved the comprehensive adaptation of internal processes, the development of new departments, and the continuous expansion and training of a dedicated consulting team — all while ensuring alignment with corporate quality standards and performance goals.Key responsibilities and achievements:Successfully adapted and optimized business processes to meet market-specific and operational requirementsEstablished new departments to support long-term growth and operational efficiency in the Italian marketBuilt and continuously developed a consulting team, including onboarding, training, and performance monitoringCoordinated cross-functional efforts between Sales, Customer Service, Logistics, and Compliance during the market onboardingEnsured the achievement of all quality benchmarks and business objectives within the planned timelineServed as a central link between the headquarters and the newly formed Italian teams to ensure cultural alignment and smooth collaborationThis role has significantly strengthened my skills in team building, organizational development, intercultural leadership, and change management.
EDUCATION
University of Hamburg
Educational Science, Cosmetic Science, Business Administration
SAP AG
Kaufmann für Bürokommunikation (IHK)
HAF Hamburger Akademie für Fernstudien GmbH
Key Account Manager (IHK)
SKILLS
ABOUT SIMON AMORUSO
Executive Leadership | Business Operations & Organizational Excellence | Infrastructure
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