Samuel Nacho N.

About Samuel Nacho N.

High-energy professional with extensive experience in logistics, supplies, insurance and financial services leadership, customer service excellence, and employee management. Emphasize quality and company growth and success through clear communication, employee involvement and active participation. Demonstrated success in delivering change management and developing and leading diverse teams in achieving outstanding growth and results in less than 12 months. Passionate about associate development and engagement, relationship building, strategic planning, inspiring team members, operations efficiency and achieving business objectives. Performance-driven, flexible and self-motivated with a proven ability to streamline operations and meet/exceed all goals and expectations when leading a business in changing, fast-paced, high-pressure customer-centric environments. Intelligent time management, highly efficient multitasking and superior organizational skills with impeccable attention to detail, a commitment to customer retention and satisfaction and a positive customer service attitude. Solid reputation for a strong work ethic, managing trusting/confidential relationships with clients, coworkers and management at all levels, and shifting cultures when needed to a more positive working environment. Proven to excel in a leadership role, align appropriate strategies and vision to deliver successful results in attaining business goals, efficiency, and productivity requirements using excellent process and problem-solving skills with high adaptability.

Experience

1. Head of Operations

   Smart Pension

   Dec 2020 — Present · US

Education

• University of Lagos

  B. Sc.

  2004 — 2008

• University of Phoenix

  MBA

  2006 — 2008