Sammy Chesser
- Role
- Director of Customer Care at Mattress Firm
- Location
- Tulsa, OK, US
- LinkedIn followers
- 500 followers
About Sammy Chesser
As a creative operations leader with over 20 years of experience, I bring demonstrated…
Experience
Director of Customer Care
Sep 2020 — Present
Mattress Firm Inc. is an American mattress store chain founded on July 4, 1986. The headquarters of the company is located in Houston, Texas. Directing a virtual workforce with main locations in Houston, Texas and New York
Skills
- Performance Management
- Coaching
- Training
- Customer Satisfaction
- Business Process Improvement
- Team Leadership
- Outsourcing
- Strategy
- Process Improvement
- Management Consulting
- Business Process
- Operations Management
- Supervisory Skills
- Program Management
- Business Intelligence
- Cross-Functional Team Leadership
- Consulting
- Recruiting
- Management
- Analysis
- Business Development
- Talent Management
- Team Building
- Business Analysis
- Project Management
- Start-Ups
- Customer Service
- Strategic Planning
- Change Management
- Human Resources
- Crm
- Leadership
- Vendor Management
- Call Centers
- Account Management
- Team Management
- Quality Management
- Sales
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