Samantha Meza
- Role
- Director of Operations at Market Veep
- Location
- Franklin, NC, US
- LinkedIn followers
- 500 followers
About Samantha Meza
As Director of Operations at a HubSpot marketing agency, I’ve helped B2B companies from…
Experience
Director of Operations
Jan 2021 — Present
Hiring and training of team members across departments - Conducts performance evaluations that are timely and constructive - Handles discipline and termination of employees as needed and in accordance with company policy - Establishes quantitative and qualitative metrics, guidelines, and standards by which the company\'s efficiency and effectiveness can be evaluated; identifies opportunities for improvement - Reviews, analyzes, and evaluates business procedures - Implements policies and procedures that will improve day-to-day operations - Ensures work environments are adequate and safe - Communicates and explains new directives, policies, or procedures to team members - Improves customer service and satisfaction through policy and procedural changes - Leads coordination and integration of efforts among all departments to produce smoother workflow and more cost-effective business processes - Projects a positive image of the organization to employees, customers, industry, and community - Performs other related duties as assigned
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