Sam Mathai K

About Sam Mathai K

Delivery Leader | Engineering Delivery Manager | Agile & AI TransformationDelivery leader with 26+ years of experience enabling engineering teams to deliver exceptional business outcomes. Currently serving as Engineering Delivery Manager for a tier-1 banking client, where I bridge vendor–client collaboration, ensure process and compliance excellence, and drive delivery of mission-critical microservices platforms.From Technical Foundations to Delivery ExcellenceMy career began as a hands-on software engineer in the late 1990s and evolved through enterprise Agile coaching and transformation leadership to engineering delivery management. Today, I operate at the intersection of process excellence, stakeholder management, and AI-enabled delivery.I don’t write the code — I enable the teams who do, by removing impediments, establishing robust delivery frameworks, enforcing quality gates, and ensuring outcomes that matter.Most recently, I served as Scrum Master and Agile Coach for a major Australian telecommunications enterprise, driving cultural and technical transformation across large, distributed teams.Certified AI Generalist – Beyond the BuzzwordsIn 2025–2026, I completed the AI Generalist Fellowship with Outskill, gaining hands-on certification across:• Prompt Engineering• RAGs & Voice Agents• Image & Video Generation• Automations & AI Agents• No-Code Product DevelopmentThis was deeply practical — I conceptualized, designed, built, tested, and deployed a production-ready web application MVP, culminating in a successful demo-day presentation.My toolkit includes Bolt.new, Lovable, Cursor, GitHub, Make.com, n8n, Supabase, Google APIs, 0CodeKit, Resend, Gupshup, HeyGen, Suno, and emerging AI platforms.What I Bring to Delivery Leadership• Vendor–client collaboration at scale• Process, risk, and compliance governance• Executive-level stakeholder communication• Team enablement and impediment removal• 15+ years of Agile coaching and transformation• Practical AI integration into delivery workflows• Leadership of 150+ engineers across global locations• Domain expertise: Banking, Telecom, Insurance, Retail, HealthcareLeadership PhilosophyGreat delivery isn’t about doing the work yourself — it’s about creating the conditions for teams to excel. I focus on clarity, alignment, quality, and outcomes that deliver real business impact.

Experience

1. Team Lead Cum Engineering Manager Role Banking Client (Via Infosys)

   Infosys

   Oct 2024 — Present · Bengaluru, IN

   Leading engineering delivery for a tier-1 banking client from the vendor side. Responsible for ensuring seamless collaboration between vendor engineering teams and client stakeholders, establishing robust processes and compliance frameworks, facilitating communication, and driving successful outcomes for microservices enhancement and maintenance initiatives.Key Responsibilities & Achievements:Vendor-Client Bridge: Serve as primary liaison between Infosys engineering squad and banking client stakeholders, ensuring alignment on priorities, timelines, and deliverablesProcess Excellence: Established and maintained engineering processes, quality gates, and governance frameworks, ensuring compliance with banking regulations and client standardsTeam Enablement: Lead and coach the engineering squad, removing impediments, facilitating ceremonies, and creatingan environment for team successStakeholder Management: Translate technical complexity into business value for diverse stakeholders; manage expectations and ensure transparent communicationDelivery Assurance: Monitor project health, track metrics, manage risks, and ensure on-time, high-quality delivery of microservices solutionsCompliance & Governance: Ensure all deliverables meet banking compliance requirements, security standards, and audit protocolsContinuous Improvement: Drive retrospectives and process improvements, integrating AI tools to enhance team productivity and delivery velocityFocus Areas: Delivery Management, Stakeholder Communication, Process & Compliance, Team Coaching, Vendor-Client Collaboration, Risk Management, Quality AssuranceNote: While I lead the engineering delivery function, I focus on enabling teams, establishing processes, and driving outcomes rather than hands-on technical architecture or development.

Education

• B. M. S. College of Engineering

  Master's Degree, Master of Computer Applications (MCA)

  1992 — 1997

• The New Indian School, Kuwait

  IV to XII, English, Mathematics, Physics, Chemistry

  1980 — 1989

• Mar Ivanios College (Autonomous), Thiruvananthapuram

  Bachelor's Degree, Mathematics, Statistics, Physics

  1989 — 1992

Skills

• Business Intelligence
• Project Governance
• Professional Services
• Business Process
• Web Services
• Project Management
• User Acceptance Testing
• Sql
• Asp.net
• Software Product Management
• .net
• Resource Management
• Enterprise Resource Planning (Erp)
• Software Development
• Scrum
• Pre-Sales
• Business Analysis
• Global Delivery
• Erp
• Requirements Analysis
• Cloud Computing
• Program Management
• Software Consulting
• Saas
• Team Management
• Process Improvement
• Software Project Management
• Crm
• Requirements Gathering
• Agile Project Management
• Product Management
• Integration
• Wcf
• Application Architecture
• Agile Methodologies
• Vendor Management
• Pmp
• Management
• Software Quality Assurance
• Enterprise Software