Samm Tamang
Building at freed || customer support representative || sales excuetive
- Role
- Debt Consultant at FREED
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Samm Tamang
Not everyone gets the right guidance when planning to go abroad— and that’s where I…
Experience
Debt Consultant
Feb 2025 — Present
Resolved an average of 50 customer inquiries per day via phone, resulting in a 95% customer satisfaction rating. Being patient and empathetic while dealing with financially distressed clients. Able to explain possible solutions effortlessly. Knowledge of financial products and learning on the job.I successfully retained over 80% of my clients by ensuring effective communication and personalized support throughout their debt resolution process. I negotiated settlements directly with creditors, managed and defused harassment calls from collection agencies, and provided clients with strategies to protect and save funds specifically for settlement purposes — all while ensuring they faced minimal challenges during the process.
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