Sam Kleinberg

\"Passionate Operations Management Professional | Operations Manager 1 at Amazon | ASU W. P. Carey School of Business Alumni | Robotics Mentor and CFO for FRC Team 3128 | Small Business Advocate

Role: Operations Manager 1 at Amazon
Location: Fairfax, VA, US
LinkedIn followers: 500 followers

OperationsView LinkedIn profile

About Sam Kleinberg

Results-driven operations professional with four years of experience leading teams and…

Experience

Operations Manager 1
Amazon
May 2024 — Present · San Bernardino County, CA, US
As an Operations Manager 1 at Amazon, I lead high-performing teams in a fast-paced fulfillment environment, overseeing the safe, efficient movement of thousands of units daily. I manage a team of 50–100 associates across inbound and outbound operations, driving performance through data-driven decision-making, frontline coaching, and process improvement initiatives.Key Responsibilities:Lead daily operations, ensuring quality, safety, and productivity goals are consistently met across fulfillment workflows.Analyze KPIs to identify operational gaps and implement corrective actions to improve throughput, reduce cycle times, and enhance customer satisfaction.Train, coach, and develop associates, fostering a culture of accountability, inclusion, and continuous improvement.Partner with cross-functional teams in HR, safety, and quality to ensure compliance with Amazon standards and labor regulations.Drive workforce planning and labor optimization strategies to meet peak demand periods and maintain service levels.Key Achievements:Reduced shift start-time inefficiencies by launching a proactive communications process with upstream support teams.Introduced tracking measures to improve fleet readiness and cut equipment downtime.Delivered consistent productivity gains during peak seasons through tactical labor planning and floor optimization.

Contact information

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Current company

Amazon

Software Development · 10K employees · 2127 7th Ave., Seattle, WA, 98109, US

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1." What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.

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