Sam Kapadia

About Sam Kapadia

A Swiss trained, detail oriented, hands-on, highly motivated Senior Hospitality Executive with European hospitality values, coupled with forward thinking and an entrepreneurial attitude towards driving the business. ‎ Leads with a strong sense of urgency, initiative and competitive drive to get things done, engaging with the team and guests to effectively generate new ideas and anticipate challenges. Achievements include multi-asset oversight, market repositioning, revenue strategy optimization, branding, food and beverage profitability, innovative cost-effective solutions, Growth in guest satisfaction matrix and operational efficiencies. Uniquely adept with managing hotel renovations and large capex/PIP processes, Brand conversions, new hotel openings and team motivation Impacting the performance of the asset via strategic planning and execution, driving employee engagement. Able to draw on a broad base of experiences and accomplishments as a successful leadership roles in luxury, commercial independent full service, exclusive boutique hotels as well as premium branded (Radisson, Doubletree, Hilton, Sheraton) hotels in major markets. Proactive passionate, involved; A creative hotelier with a balance of skill, experience, ambition, loyalty and ethics with a consistent record of delivering superior guest satisfaction scores and financial results. Perceptive and proactive to market conditions, sales and yield management strategies. A big picture visionary, pinpointing and acting on short term vital issues and long-range trends providing the organization with critical competitive advantages in the constantly evolving business environment. Creatively thinking out of the box to drive significant revenue performance vs the competitive set. An entrepreneurial management style with a goal orientated “can do” attitude. A visible engaging, down to earth, team leader using transparent leadership and communication to influence, persuade and motivate the team towards superior customer engagement; winning support from all levels of management and staff in both Union AND Non-Union environments.

Experience

1. General Manager - Sheraton Mahwah, Nj

   Sheraton Hotels & Resorts

   Jun 2020 — Present · Bergen County, NJ, US

   Navigating this hotel during exceptional circumstances and times. enjoying the challenges of capturing market share and driving guest satisfaction

Education

• Les Roches Crans-Montana Global Hospitality

  Bachelors

  1980 — 1984