Samir Baksh
Product Specialist @Avenview
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WORK HISTORY
Product Specialist @Avenview
Markham, ON, CA
EDUCATION
University of Guyana
Associate’s Degree, Computer Science
University of Toronto
Certificate, Business Analyst
ABOUT SAMIR BAKSH
Extensive IT support with creative, strong analytical, research and conceptual thinking skills. » Experience in the development, delivery and support of IT infrastructure » Experience analyzing business and client requirements » Experience installing, configuring and troubleshooting servers and desktop computers » Setup, configuration and troubleshooting of local and LAN printers, copiers and other enterprise office and networked devices. » Extensive application support experience with Windows 7/8/10, MS Office 2007/2010/2013/365 suite. » Extensive hardware and software support, installation, configuration and troubleshooting. » Ability to effectively and professionally interact with all levels of an organization with a proven record for forging solid internal and external relationships including excellent customer service skills. » Strong desire to consistently exceed customer expectations while providing personalized service. » Good sense of judgment in balancing customer interests with company policy. » Leadership and people skills with a demonstrated ability to work as a team player. » Excellent ability to adapt and learn new systems and technologies. » Extensive experience with social media, graphics, digital audio and video editing and cloud storage. » Industry experience includes: Branding & Retail Activation, Manufacturing, Education, Recruitment » Experienced with vendor management systems, applicant tracking system and sourcing tools
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