Samir Savla
Senior Process Manager - Agentic AI & RPA at eClerx
- Role
- Senior Process Manager - Agentic Ai & Rpa at eClerx
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
About Samir Savla
In quest of Operations Management / Business Development/ Sales Support / Pre Sales…
Experience
Senior Process Manager - Agentic Ai & Rpa
Jun 2021 — Present · Mumbai, IN
Education
ITM Group of Institutions
Master of Business Administration (M.B.A.), Banking and Operations
2006 — 2008
University of Mumbai
Bachelor of Commerce (B.Com.), Accounting and Finance
1998 — 2001
Skills
- Bpo
- Quality Assurance
- Customer Relationship Management (Crm)
- Service Delivery
- Business Analysis
- Process Excellence
- Mis
- Sales Support
- Software Development Life Cycle (Sdlc)
- Team Management
- Software Development
- Scrum
- Outsourcing
- Management
- Call Centers
- Business Development
- Account Management
- Team Leadership
- Business Process Outsourcing (Bpo)
- Vendor Management
- Software Project Management
- Performance Management
- Crm
- Operations Management
- Kpo
- Transition Management
- Copc
- Process Improvement
- Business Intelligence
- Sdlc
- Leadership
- Requirements Analysis
- Strategic Planning
- Training
- Pre-Sales
- Resource Management
- Sla
- Management Information Systems (Mis)
- Project Management
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