Samir Mukherjee

Business Process Lead at Tata Consultancy Services

Role
Process Enabler at Tata Consultancy Services
Location
Thane, IN
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Samir Mukherjee

Started my Career as a Support Executive in 1993 in IT field. Joined BPO in August…

Experience

  1. Process Enabler

    Tata Consultancy Services

    Sep 2011 — Present

    Check and deliver customer\'s(end user\'s) requirements.

Skills

  • Business Process Outsourcing (Bpo)
  • Erp
  • Mis
  • Pmp
  • Management
  • Call Centers
  • Consulting
  • Leadership
  • Vendor Management
  • Sdlc
  • Telecommunications
  • Service-Level Agreements (Sla)
  • Management Information Systems (Mis)
  • Business Intelligence
  • Process Management
  • Crm
  • Business Analysis
  • Software Project Management
  • Business Process Re-Engineering
  • Team Leadership
  • Operations Management
  • Workforce Management
  • Team Management
  • Customer Relationship Management (Crm)
  • Requirements Gathering
  • Resource Management
  • Six Sigma
  • Offshoring
  • Bpo
  • IT Service Management
  • Business Transformation
  • Solution Selling
  • Business Process
  • Service Delivery
  • Solution Architecture
  • Requirements Analysis
  • Business Process Improvement
  • Sla
  • Pre-Sales
  • Itil

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Samir Mukherjee — Process Enabler at Tata Consultancy Services in Thane, IN | Unifers