Samir Bilakhiya

Assistant Director - Program Management @Ernst & Young Global Consulting Services

IN

Responsible for governing and managing client program from germination to closing followed by the business handover, using PMI’s project management methodologies and Agile-SCRUM frameworks. I have successfully completed multiple programs and projects without compromising with the triple constraints (Scope, Schedule and Cost). My roles and responsibilities include but are not limited to: Program governance, planning and milestones tracking Diagnose internal process problems and areas for process improvement through Transformation projects Liaise with global stakeholders, IT, HR and Operations team to ensure cross-functional collaboration Assess Risks, Assumptions, Issues and Dependencies and plan actions, highlight risks and delays Responsible for manpower projection and capacity planning, forecasting, scheduling, and staffing Responsible for People, Process and Technology related change implementations Take part in change control meetings, manage issue logs, ensure change management plan adherence Communicate outcomes of change control meetings, assess change impact and manage change implementation Build credibility, establish rapport and maintain communication with the stakeholders at multiple levels Plan Knowledge Transfer and training sessions, track the progress Coordinate for process and performance related issues/suggestions/implementations Document lessons learned, review previous project documents for schedule and cost estimations and for scope control Identify, assess and prioritize opportunities and threats (positive and negative risks) related to project and prepare risk response plan Prepare a robust risk management framework to control operational and business risks through Risk Management and Risk Mitigation techniques

Bangalore University

Bachelor of Computer Applications

Indian Institute of Management, Kozhikode

Certification in Operations Management