Samsam M.
- Role
- User Experience Researcher, Enhancing Accessibility Junior Fellow at Library of Congress
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
Experience
User Experience Researcher, Enhancing Accessibility Junior Fellow
May 2025 — Present · Seattle, WA, US
As a 2025 UXR junior fellow, I am supporting patron experience research initiatives at the National Library Service for the Blind and Print Disabled, including usability testing, interviews, and focus groupsConducting user research under experienced mentors to understand NLS patrons\' needs and improve service delivery for individuals with visual impairmentsEngaging directly with blind and print-disabled individuals to evaluate their interactions with NLS resources and servicesAnalyzing research data using Excel to inform accessibility improvements and strengthen NLS-patron connectionsApplying UX design principles and human-computer interaction knowledge to create more inclusive library servicesPromoting accessibility internally and for NLS patrons
Education
University of Washington
Bachelor of Arts - BA
University of Washington Human Centered Design & Engineering
Master of Science - MS
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