Sami Heikkilä
IT Business Engagement Director @ Five9 | Portfolio Optimization
- Role
- IT Business Engagement Director at Five9
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Sami Heikkilä
With over three years as IT Business Engagement Director at Five9 and extensive experience in IT roles, I specialize in business administration, SAP SCM, and portfolio optimization. My certifications, including PMP and Lean Six Sigma Green Belt, empower me to align technology initiatives with business goals, driving innovation and operational excellence. At Five9, I focus on fostering IT-business partnerships, digital transformation, and process optimization to enable scalable and sustainable growth. By leveraging expertise in IT operations, vendor management, and process reengineering, I contribute to delivering impactful digital solutions that address organizational priorities efficiently.
Experience
IT Business Engagement Director
May 2022 — Present · San Ramon, CA, US
Education
London South Bank University
Master of Science - MS, Business Administration and Management, General (Corp Finance and Business Strategy)
Satakunta University of Applied Sciences - SAMK
Bachelor's Degree, Business Administration and Management, General
1995 — 1998
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