Samila Ali
Ecommerce Business Analyst @Canon EMEA
London, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jan 2016 — Present
Ecommerce Business Analyst @Canon EMEA
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London, GB
EDUCATION
2001 — 2005
Birmingham City University
2:1, Computing
SKILLS
Help Desk SupportCustomer ServiceUser Acceptance TestingMicrosoft OfficeSqlVisioSlaItil CertifiedTechnical SupportBusiness AnalysisGroup PolicyRequirements AnalysisFirewallsRegression TestingWindows 7DhcpLaptopsItilActive DirectoryWindows ServerItil V3 Foundations CertifiedVpnRequirements GatheringVmwarePrintersTroubleshootingIncident ManagementSoftware DocumentationProject DeliverySharepointTesting
ABOUT SAMILA ALI
An experienced BA with over 12 years in Retail, in various BA roles. I am an opportunity identifier and can manage change. I understand the importance of collecting data to focus on primary areas for improvement, defining solution options, mapping process flows, and working collaboratively so change is effective.
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