Samiksha Kadam
Senior officer - CMA CGM GBSI Ex Employee as Customer service coordinator at Hapag Lloyd
- Role
- Senior Officer at CMA CGM
- Location
- Thane, MH, IN
- LinkedIn followers
- 500 followers
About Samiksha Kadam
Experienced Logistics Professional | Booking & Amendment Specialist |…
Experience
Senior Officer
Jul 2025 — Present · Thane, IN
Booking Process Management • Handled manual and web-based bookings via ANL portal and email requests (AU Booking). • Ensured complete booking data including shipper, consignee, and notify party details. • Verified if booking is for RF (Refer), OOG (Out of Gauge), VAS, Hazardous (HZ), or SOC containers. • Applied correct grades and charges based on cargo types such as Pharma, Scrap, Smart Reefer, and Cold treatment bookings. Equipment & Charges Validation • Checked equipment availability for customers (especially Rank ) before booking confirmation. • Verified and applied relevant charge codes based on cargo and routing. • Coordinated with the equipment team for approval on special bookings like Smart Reefer, Flexi Reefer, CT, and NMCT. Special Cargo Bookings • Pharma Bookings • Controlled Atmosphere • Smart Reefer/Flexi • Raw Hides & Scrap Country-Specific & Compliance Handling • Ensured correct documentation and instructions for regions. • Verified and ensured proper LOI, import licenses, and consignee/shipper details where applicable. Quality & Accuracy • Ensured compliance with company SOPs and customer instructions. • Maintained accuracy in grades, charge application, and customer-specific requirements.
Education
University of Mumbai
Bachelor of financial markets
2017 — 2020
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