Samik Ghatak

Associate Vice President, Client Services @ Infosys | Trusted Advisor, Delivering Value, Professional Services, Travel and Hospitality

Role
AVP - Client Services at Infosys
Location
Tampa, FL, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

Experience

  1. AVP - Client Services

    Infosys

    Jan 2019 — Present · Tampa, FL, US

    Portfolio owner for T&H subvertical, especially focusing on Airlines, Airports, Travel Technologies, Agencies and several adjacent industry segments.Develop relations in the client organization, showcase our company\'s strengths in winning deals. Develop sales strategies for the account leveraging tools, techniques and resources. Increase the sales velocity, relationship footprint and new business pipeline. Own the relationship with key Travel related industry bodies like IATA, ATPCO, and with several key clients such as airlines, hotels, Hyperscalers, MRO Providers, ANSPs, GHAs, Regulators etc.Create unique value proposition that positions us as differentiators in competitive positions.Subject Matter knowledge in a number of areas within the Travel domain esp. Airlines along with Professional Services domain. Passionate about Aviation industry on the Commercial and Operations side. Lead a global team of Sales and Account Execs spanning Americas and EMEA. Speaker in large industry events and avid follower of development in Airlines, Aerospace, Aeronautics and Civil Aviation.Dipping toes in UCAV and Urban UAVs

Education

  • Jadavpur University

    Bachelor of Engineering (B.E.)

    1995 — 1999

Skills

  • Program Management
  • Project Delivery
  • Pre-Sales
  • Erp
  • Requirements Analysis
  • Software Project Management
  • Crm
  • Business Analysis
  • Global Delivery
  • Integration
  • Requirements Gathering
  • Project Management
  • Agile Project Management
  • Sdlc
  • Solution Architecture
  • IT Strategy
  • Management
  • Pmo
  • Pmp
  • Business Intelligence

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Samik Ghatak — AVP - Client Services at Infosys in Tampa, FL, US | Unifers