Sami Hertel

Director of Customer Technical Services

Role
Director of Customer Technical Services at Riskrecon By Mastercard
Location
Grand Rapids, MI, US
LinkedIn followers
500 followers

About Sami Hertel

I am a senior technical support and customer experience leader with deep expertise in…

Experience

  1. Director of Customer Technical Services

    Riskrecon By Mastercard

    Mar 2025 — Present

Education

  • Portland State University

    Bachelor of Arts (B.A.), Psychology

    2012 — 2016

  • Portland State University

    Bachelor of Arts (B.A.), Business Administration and Management, General

    2012 — 2016

  • Utah Valley University

    Master of Business Administration - MBA, Technology Management

Skills

  • Business Communications
  • Time Management
  • Entrepreneurship
  • Management
  • Team Building
  • Innovation
  • Staff Supervision
  • Social Media
  • Cpr Certified
  • Microsoft Office
  • Sales
  • Microsoft Word
  • Rstudio
  • Team Leadership
  • Project Management
  • Social Media Marketing
  • Lifeguarding
  • Powerpoint
  • Social Networking
  • Fitness Instruction
  • Office Management
  • Fitness
  • Spanish-Speaking
  • Project Planning
  • Cpr/Aed/First Aid Instructor
  • Public Speaking
  • Lifeguarding Instructor
  • Peachtree
  • Leadership
  • Customer Service

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Sami Hertel — Director of Customer Technical Services at Riskrecon By Mastercard in Grand Rapids, MI, US | Unifers