Sami Akhtar
Senior Manager at Microsoft
- Role
- Senior Manager at Microsoft
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
Information TechnologyView LinkedIn profile
Experience
Senior Manager
Dec 2006 — Present · Bengaluru, IN
Education
Campion School, Bombay
10th, ICSE
1991 — 1993
B.E.(Computer Science), University of Pune
B.E., Computer Science
1996 — 2000
K.C. College, Bombay
Junior College, Science
1993 — 1995
Skills
- Operations Management
- Account Management
- Change Management
- Program Management
- Employee Engagement
- Employee Management
- Employee Training
- Product Support
- Technical Support
- Green Belt
- Retention Management
- Talent Management
- Organizational Development
- Transition Management
- Business Process Improvement
- Business Analysis
- Business Strategy
- Customer Advocacy
- Customer Engagement
- Customer Escalation Management
- Cross-Functional Team Leadership
- Cross-Cultural Teams
- Stakeholder Engagement
- Performance Reviews
- Business Planning
- Microsoft Technologies
- Engineering Management
- Peer Mentoring
- Peer Leadership
- Performance Appraisal
- System Deployment
- Development of Employees
- Strategic Leadership
- Situational Leadership
- Turn-Around Situations
- Customer Service
- Customer Satisfaction
- Bpo
- Offshoring
- Service Delivery Management
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