Sami Sharma
Customer Success Specialist | Prioritizing Customer Advocacy to Maximize Retention and Unlock Growth
- Role
- Customer Experience at Headout
- Location
- Pune District, MH, IN
- LinkedIn followers
- 500 followers
About Sami Sharma
Starting my career as a freelance content writer, my role was multi-faceted as I handled the entire workflow necessary to make my account function. My primary role was client acquisition wherein I was able to generate sales worth $17,850 (USD) while also ensuring customer satisfaction, maintaining a rating of 5 stars throughout a 2-year period. My secondary role was quality control and relationship management as I not only had to ensure that the content delivered was of an appropriate quality but also maintained relationships with previous clients that continued to make use of my services and became recurring clients
Experience
Customer Experience
Aug 2025 — Present
Education
Amity University
Bachelor of Business Administration
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