Samuel H.
Executive Human Resources Professional
- Role
- Director, Human Resources & Operations Support Services (Evs & Dietary) at Santa Rosa Medical Center
- Location
- Milton, FL, US
- LinkedIn followers
- 500 followers
About Samuel H.
As a results-driven Human Resources Executive with over 15 years of experience in the Healthcare industry, I excel in developing and implementing HR strategies that drive engagement, reduce turnover, and boost productivity. My expertise spans talent acquisition, performance management, employee relations, leadership development, benefits administration, and change management.I am particularly passionate about fostering talent and ensuring that every team member is empowered to provide compassionate, high-quality care. By leading with heart and purpose, I have successfully built robust recruitment programs, eliminated the need for contract labor through internal talent acquisition, and implemented career development initiatives that significantly enhance employee retention.I believe a healthcare career is more than just a job—it is a calling to help others heal, whether in clinical roles, clinical support, or administrative positions. I am deeply committed to developing leaders who become their best by being compassionate with themselves. I believe that self-compassion is the foundation for empathetic and effective leadership.I have a proven track record in navigating complex HRIS implementations, ensuring compliance with federal and state regulations, and championing continuous quality improvement. I thrive on strategic thinking and data-driven problem-solving, and I am dedicated to creating a supportive and inclusive workplace where employees and clients alike can thrive.
Experience
Director, Human Resources & Operations Support Services (Evs & Dietary)
Jun 2023 — Present · Milton, FL, US
Provide executive leadership for all human capital functions, aligning HR and operational support with hospital-wide objectives. Lead strategic initiatives in talent acquisition, employee relations, performance management, and career development to foster a high-performance, engaging culture.Key Achievements:Top-Decile Engagement: Boosted employee engagement score to 4.04 in 2025 (+0.68 from 2023) with 80% participation, elevating CHS system rank from 74th to 6th and securing #1 regionally. Recognized as Top CHS Hospital for Participation and Most Improved.Retention Leadership: Achieved 93.8% voluntary retention YTD 2025 (up from 30% in 2023). RN turnover dropped to 7.7%, with 100% retention for LPNs and PCTs.Staffing Independence: Reached 99% independence from temp/seasonal contracts through strategic hiring, improving budget, morale, and patient care.Inclusive HR Access: Launched “Open-Heart, Open-Door” HR policy with extended hours, flexible formats, and digital scheduling to support all shifts.Engagement Programs: Introduced inclusive recognition initiatives—monthly shift-change breakfasts, bi-monthly birthday luncheons, Hero PTO awards, Bucket List Program, and celebrations for holidays, nursing week, retirements, and graduations.Career Development: Created Nursing Extern Program, “PathWays for Growth” tool, and expanded online certifications for clinical/non-clinical roles.Performance Management: Standardized Employee Scorecard Matrix with percentile rankings, aligning metrics across departments for transparency.Talent Pipeline: Expanded student rotations, launched direct-entry MSN program with $1.5M in grants, created LPN-to-RN bridge scholarships, and developed in-house training for Surgical Techs, Sleep Techs, Pharmacy Techs, and PCTs.Regulatory Excellence: Completed 5 Joint Commission surveys with zero file deficiencies; digitized all employment records in Oracle.HRM Expertise: Oracle, PeopleSoft-Oracle, Ultipro, UKG, Kronos, Taleo, iCIMS
Education
University of Illinois Urbana-Champaign
B.S., Industrial and Organizational Psychology
1999 — 2001
University of Illinois Urbana-Champaign
Bachelor of Science - BS, Industrial and Organizational Psychology
Lindenwood University
Masters, Business Administration/Human Resource Management
2006 — 2008
Althoff Catholic High school
High School Diploma
1992 — 1996
Southwestern Illinois College
Associates of Arts, General Studies
1996 — 1998
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