Sam Hoffpauir
VP, Engineering Quality & Service Delivery at Ooma | Platform reliability, quality, and execution
- Role
- Vice President, Engineering Quality and Service Delivery at Ooma, Inc.
- Location
- Germantown, MD, US
- LinkedIn followers
- 500 followers
About Sam Hoffpauir
Engineering executive with 20+ years of experience leading large-scale SaaS and cloud platforms, with a strong focus on quality, reliability, and service delivery. I’ve built and led global engineering organizations of 400+ engineers, operated at $90M+ budget scale, and taken platforms from rapid growth to stable, production-grade execution.Currently serving as VP, Engineering Quality & Service Delivery at Ooma, where I’m accountable for platform reliability, engineering quality, and operational execution across the business. My work centers on improving customer-impacting outcomes: uptime, incident reduction, release quality, and service consistency at scale.I bring a background in SaaS modernization, UCaaS, and cloud-native platforms, with experience operating at board level and aligning engineering execution with business priorities. I’m particularly effective in environments transitioning from growth-focused delivery to operational excellence and disciplined execution.
Experience
Vice President, Engineering Quality and Service Delivery
Jan 2026 — Present · Germantown, MD, US
Education
University of Louisiana at Lafayette
BS, Electrical Engineering
Skills
- Telecommunications
- Ethernet
- Ss7
- Ip
- Sip Trunking
- Cloud Computing
- Wireless
- Unified Communications
- Mobile Devices
- Sip
- Product Management
- Saas
- Managed Services
- Telephony
- Voip
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