Samhita Tankala
UX Researcher at Northwestern Mutual
- Role
- Ux Researcher at Northwestern Mutual
- Location
- Brooklyn, NY, US
- LinkedIn followers
- 500 followers
About Samhita Tankala
A passionate UX researcher committed to enhancing user experiences by bridging the gap…
Experience
Ux Researcher
Oct 2024 — Present
Conducts user research on life insurance application systems and underwriting platforms to streamline processes, uncover user needs and behaviors, and improve overall satisfaction.• Conducted usability testing and interviews with underwriters to optimize the Underwriting Task Manager, identifying workflow bottlenecks and informing design improvements that have boosted overall team efficiency• Leads workshops with Product, Design, and Engineering to translate research insights into actionable design decisions• Collaborates with cross-functional teams by driving alignment in research objectives, involving them in research planning and sessions, conducting ideation workshops, and educating them on research best practices
Education
New York University
Master's degree, Digital Media Design (Specialization: Learning Technologies)
Elon University
Bachelor of Arts (B.A.), Strategic Communications
Skills
- Event Planning
- Wordpress
- Windows
- Team Leadership
- Social Networking
- Design
- Music
- Teamwork
- Project Management
- Microsoft Office
- Mac
- Social Media
- Editing
- Advertising
- Creativity
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