Sameerana Jeevanigi

About Sameerana Jeevanigi

Managing 3 accounts with a team of 100+ associates across various technologies, including Duck Creek, Guidewire, Majesco.NET, ETL Informatica, and OT Exstream. • Delivered large-scale transformation and Application Maintenance & Support (AMS) programs using Agile methodology. • Oversaw program governance, ensuring adherence to processes, timelines, and quality standards. • Achieved and maintained >90% utilization while optimizing resource allocation and balancing the delivery pyramid. • Supported account growth by partnering with client partners and account managers to execute pre-sales activities and align with business strategies. • Accountable for customer satisfaction by driving delivery excellence, implementing value- added initiatives, and exceeding client expectations. • Fostered team development through coaching, mentoring, and providing growth opportunities for team members within the account. • Maintained strong relationships with business units, partner teams, and internal stakeholders within an onsite-offshore delivery model. • Managed client communications, addressed escalations, and ensured consistent alignment with client objectives. • Prepared and submitted detailed reports to the delivery office, ensuring transparency and tracking of progress. • Extensive experience managing service delivery, maintenance, and implementation projects, ensuring timely and high-quality execution.

Experience

1. Sr Manager - Delivery

   ValueMomentum

   Aug 2021 — Present · Hyderabad, IN

   Responsible for delivery of multiple Client projects within one large account Work closely with the architects, product managers, and engineering teams in implementing best practices in software testing Design, review, and approve test strategy for product features Design, develop, and review test automation tools, framework, and infrastructure Streamline delivery which involves managing people, process, and tools Ensure teams have clear priorities and adequate resources Participate in cross-functional coordination, planning, and reviews with project leads Gather metrics and plan for continuous Improvement of delivery Collaborate with the development and product management teams to provide testing estimations Responsible for Estimates, Planning, Work allocation, tracking, and Priority Management in one or more projects Identify and implement best practices from the perspective of the industry and customer perspective Develop, lead, and identify skill gaps and plan for skill augmentation Be a part of various customer status and escalation calls Work in coordination with the onsite counterpart Travel onsite for short trips for customer connect and onsite team connects Promote technical excellence and help teams make good decisions Mentor and influence teams towards long-term organizational goals on capability building

Education

• Annamacharya Institute of Technology & Sciences,(Autonomous) New Bowenpally, Rajampet

  Master of Business Administration (MBA), Finance, General

  2001 — 2003

• Govt. Degree College, Rajampet

  Bachelor of Commerce (B.Com.), General Studies

  1998 — 2001